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Introduction & Scope

Bat bet is an internationally licensed online Sports Betting platform serving users in Bangladesh and beyond. We place the highest priority on our users' privacy. This privacy policy applies to bat bet's website, mobile app, and all related services.

By using bat bet, you are considered to have consented to this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact us at support@batbet.ws. We are always ready to hear your concerns.

In accordance with international data protection laws, bat bet commits to using your personal data only for legitimate purposes, within a limited scope, and for no longer than necessary. We maintain full transparency at every stage of data collection.

• This policy applies to all bat bet services and platforms.
• If the policy changes, notice will be given by email or on the site.
• Users may request deletion of their data at any time.
• bat bet never sells your data to third parties without your consent.

What Information Is Collected

Bat bet only collects information that is genuinely necessary to provide its services. Collecting unnecessary data goes against our policy. Various types of information are collected automatically or directly during registration, transactions, and site use.

Bat bet never stores your full bank card number or CVV on our servers. Payment information is processed directly through an encrypted payment gateway.

Why We Use Your Data

Bat bet uses your information only for specific, defined purposes. No data is used arbitrarily or unnecessarily — every use has a clear and legitimate reason behind it.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and financial transactions.
• To fulfil KYC and age verification requirements.
• To prevent fraud, money laundering, and misuse.
• To provide customer service and support.
• To send personalized bonuses and offers (with your consent).
• To meet legal and regulatory obligations.
• To improve platform quality and resolve bugs.

Who Your Information Is Shared With

Bat bet keeps your data under strict controls. Information is only shared in specific circumstances and for limited purposes. No third party may use your data for their own benefit — they are bound to act solely on bat bet's instructions.

• Payment Processors: Mobile Pay, Nagad, Bank — to process your transactions.
• KYC Verification Services: To verify your identity and age.
• Analytics tools: To understand site usage data (anonymized).
• Legal Authorities: To comply with court orders or legal obligations.
• Fraud Prevention Agencies: For AML and cybersecurity purposes.

Cookies & tracking technologies

Bat bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser. They are used to improve your experience and ensure the site functions properly.

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may cause some bat bet features to stop working correctly.

Data Security Measures

Bat bet uses industry-leading security measures to protect your data. We have both technical and organizational safeguards in place, and we regularly review and update our systems to minimize the risk of security failures.

• 256-bit SSL/TLS encryption on all data transfers.
• Data stored in our databases is secured with AES-256 encryption.
• Two-factor authentication is mandatory for all server access.
• 24/7 automated security monitoring and intrusion detection.
• Regular independent third-party security audits are conducted.
• Strict data access control policies apply to all staff.

Data Retention

Bat bet retains data only for as long as necessary. All data is held while your account is active. After closure, certain data may be retained for a specified period due to legal obligations.

• Account Information: For the duration of account activity + 5 years after closure.
• Financial Transactions: 7 years from the date of transaction (legal requirement).
• KYC Documents: Up to 5 years after account closure.
• Marketing Data: Removed immediately upon unsubscription.
• Technical Logs: Typically deleted automatically within 90 days.

Your Rights

As a bat bet user, you have important rights over your personal data. We respect these rights and make them easy to exercise. To exercise any right, email support@batbet.ws.

• Right to know: You can find out exactly what data bat bet holds about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request data deletion unless retention is legally required.
• Right to Restrict Processing: You can opt out of your data being used for specific purposes.
• Data Portability: You can download a copy of your data.
• Right to Object: You can object to certain types of data processing.

Minor Protection

Bat bet strictly does not collect data from or provide services to anyone under 18. Age is verified at registration, and any account identified as belonging to a minor is immediately closed.

If a parent or guardian suspects their child has created an account on bat bet, contact support@batbet.ws immediately. We will take action within 24 hours and delete all associated data.

Policy updates & contact

Bat bet reserves the right to update this Privacy Policy. For significant changes, a notice will be sent to your registered email and an "Updated" banner will be displayed at the top of the page.

Continued use of bat bet after any policy changes will be considered your acceptance of the updated policy. For any questions, complaints, or to exercise your rights, please contact us:

• Email: support@batbet.ws
• Live chat: available from any page on the site
• Response time: within 24–48 hours